Krinellia Organics – GDPR Privacy Notice
1. Data Controller
Krinellia Organics Private Company
Krinellia, Agia Paraskevi, Lesvos, PC 81102, Greece
Email: info@krinelliaorganics.com
Phone: +30 697 1890 236
2. Data We Collect
2.1 Data you provide
- Full name
- Phone
- Billing & shipping address
- Order details
- Newsletter preferences (Mailchimp)
2.2 Automatically collected data (Google Analytics)
- IP (anonymized)
- Browser, device, OS
- Cookies & identifiers
- Website usage statistics
2.3 Payment data
Card payments are processed by Eurobank / Wordline. We do not store card information.
3. Purposes of Processing
- Order processing & delivery
- Invoicing & tax compliance
- Customer support
- Newsletter communication (Mailchimp)
- Website analytics (Google Analytics)
- Security & fraud prevention
- Website optimization
4. Legal Bases
- Contract performance
- Legal obligation
- Legitimate interest
- Consent (newsletter, marketing cookies)
5. Data Sharing
We share personal data only with:
- Eurobank / Wordline (payments)
- Speedex (shipping)
- Mailchimp (newsletter)
- Google Analytics
- Accountant & tax authorities
- IT/hosting providers
We never sell personal data.
6. Data Retention
- Orders: 10 years
- Newsletter data: until you unsubscribe
- Analytics data: up to 26 months
- Cookies: according to their category
7. Your GDPR Rights
You may request:
- access
- rectification
- deletion
- restriction
- portability
- objection
- withdrawal of consent
Requests via: info@krinelliaorganics.com
8. Data Security
We implement:
- SSL encryption
- secure hosting
- limited staff access
- backups
- firewall & anti-malware protection
9. Cookies & Tracking
Details are provided in our Cookies Policy.
10. External Links
We are not responsible for third-party sites linked through our website.
11. Complaints
You may contact:
Hellenic Data Protection Authority (HDPA)
www.dpa.gr
EU ODR platform:
https://webgate.ec.europa.eu/odr